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Internet providers in Charleston, WV

1. Optimum
87% available in Charleston
Connection:
Cable
Download speeds up to
940Mbps

User Rating(733)◊
View Plans for Optimum

 Highspeedinternet.com exclusive savings: $50 off First Month’s Bill. Valid through 12/31. Use Promo Code SLEIGH50.

2. Verizon Home Internet
99% available in Charleston
Connection:
5G Home
Download speeds up to
300Mbps

User Rating(14)◊
View Plans for Verizon Home Internet
3. Frontier
73% available in Charleston
Connection:
DSL & Fiber
Download speeds up to
5000Mbps

User Rating (685)◊
View Plans for Frontier
4. HughesNet
99% available in Charleston
Connection:
Geo Satellite
Download speeds up to
50Mbps

User Rating(220)◊
View Plans for HughesNet

Order now and receive a $100 Prepaid Card via rebate (terms apply). Offer expires 11/13/23

6. Viasat
99% available in Charleston
Connection:
Satellite
Download speeds up to
100Mbps

User Rating (327)◊
View Plans for Viasat
7. King Street Wireless
99% available in Charleston
Connection:
Fixed Wireless
Download speeds up to
1Mbps

User Rating (0)◊
Learn more about King Street Wireless
8. Velocity Unified Communications
99% available in Charleston
Connection:
Fixed Wireless
Download speeds up to
10Mbps

User Rating (0)◊
Learn more about Velocity Unified Communications
1. Optimum Business
54% available in Charleston
Connection:
Cable
Download speeds up to
940Mbps

User Rating(0)◊
Call Now
833-401-4466
or View Plans for Optimum Business
2. Frontier
99% available in Charleston
Connection:
DSL & Fiber
Download speeds up to
2000Mbps

User Rating (685)◊
Call Now
833-401-1128
or View Plans for Frontier
3. HughesNet
99% available in Charleston
Connection:
Geo Satellite
Download speeds up to
50Mbps

User Rating(220)◊
Call Now
833-401-4490
or View Plans for HughesNet

Order now and receive a $100 Prepaid Card via rebate (terms apply). Offer expires 11/13/23

4. Viasat
99% available in Charleston
Connection:
Satellite
Download speeds up to
100Mbps

User Rating (327)◊
Call Now
833-401-4480
or View Plans for Viasat
5. Zayo Group
57% available in Charleston
Connection:
DSL, Fiber, Fixed Wireless & Other Copper Wireline
Download speeds up to
1000Mbps

User Rating (1)◊
Learn more about Zayo Group
6. SEGRA
93% available in Charleston
Connection:
Fiber
Download speeds up to
1000Mbps

User Rating (0)◊
Learn more about SEGRA
7. Velocity Unified Communications
99% available in Charleston
Connection:
Fixed Wireless
Download speeds up to
10Mbps

User Rating (0)◊
Learn more about Velocity Unified Communications
1. Verizon Wireless
Available in Charleston
Connection:
Mobile
Verizon Wireless
4GLTE

User Rating◊
View Plans for Verizon Wireless
2. AT&T Wireless
Available in Charleston
Connection:
Mobile
AT&T Wireless
5G

User Rating◊
View Plans for AT&T Wireless
3. Mint
Available in Charleston
Connection:
Mobile
Mint
4GLTE

User Rating◊
Learn more about Mint
4. Visible
Available in Charleston
Connection:
Mobile
Visible
4GLTE

User Rating◊
Learn more about Visible

◊ Provider star ratings are based on user reviews and our independent customer satisfaction survey.

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What’s a good internet speed?

Take our quiz to find out how much internet speed you need. Or use our internet speed test to test your current speeds.

0–5 Mbps

Works for:

  • Checking email
  • Streaming music on one device
  • Searching on Google

5–40 Mbps

Works for:

  • Streaming video on one device
  • Video calling with Skype or FaceTime
  • Online gaming for one player

40–100 Mbps

Works for:

  • Streaming HD video on a few devices
  • Multiplayer online gaming
  • Downloading large files

100–500 Mbps

Works for:

  • Streaming video in UHD on multiple screens
  • Downloading files quickly
  • Gaming online for multiple players

500–1,000+ Mbps

Works for:

  • Doing a lot of almost anything

Internet in Charleston by the numbers

Moving towns or switching internet providers can be confusing and stressful. Comparing internet providers against the averages in the Charleston area can help you choose the right internet and get back to your life.

Average starting price
$45.00/mo

Average speed
54.3 Mbps

Average install time
8 days

Average installation cost
$60.91

Fastest provider

Most popular provider

Best value provider

Best customer service

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Download speed
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Upload speed
000 Mbps

Latency (ping)
00 ms

Jitter
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Compare to speeds in your area

Our averages are based on hundreds of thousands of speed tests just like yours.

Data based on internet speed tests performed in Charleston

Average download speed
54.3 Mbps

Average upload speed
7.6 Mbps

Average latency (ping)
70.2 ms

Average jitter
244.0 ms

 

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Compare internet providers in your area

Still unsure which internet provider to choose? Check out some of our head-to-head comparisons to help narrow down your decision.

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Summary of Charleston internet providers

Provider Type Download speeds up to User rating Order online
Optimum Cable 940 Mbps 3.5/5 View Plans for Optimum
Verizon Home Internet 5G Home 300 Mbps 4/5 View Plans for Verizon Home Internet
Frontier DSL & Fiber 5000 Mbps 3.5/5 View Plans for Frontier
HughesNet Geo Satellite 50 Mbps 3/5 View Plans for HughesNet
Viasat Satellite 100 Mbps 3/5 View Plans for Viasat
King Street Wireless Fixed Wireless 1 Mbps N/A View Plans for King Street Wireless
Velocity Unified Communications Fixed Wireless 10 Mbps N/A View Plans for Velocity Unified Communications

Availability and speeds displayed are not guaranteed and are subject to change.

Technology Type

DSL:

DSL provides internet service via phone cables and is up to ten times faster than dial-up service.

Cable:

Cable provides internet speeds faster than DSL through the same cables used for cable TV.

Satellite:

Satellite internet is widely available, but offers slower speeds due to a far-traveling signal.

Fiber:

Fiber relies on glass strands to relay digital code and is much faster than both DSL and cable.

Customer reviews of internet providers in Charleston

Don’t worry, you’re not alone out there. Read some reviews from verified customers to get the real scoop on internet providers in Charleston.

Write a review

Optimum

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Haylea T | 04-14-2022

Worst customer service we have ever dealt with. Internet kept going out repeatedly. When we would contact them for help they would not assist our needs (considering my husband works from home) and hung up on us 3 times! Very rude, internet is absolutely terrible. No one was helpful. Switching internet services immediately.

Was this review helpful? Yes 4 No 0

Optimum

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James E | 03-01-2022

Worst internet ever. Every time it rains or the wind blows the internet goes out. Always slow and we never get what we pay for. Customer service is a joke. Sent a person out and I told them it was an area problem and they charged me $60.00.

Was this review helpful? Yes 1 No 0

Optimum

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Amy N | 02-15-2022

So expensive! Seemed reasonable when we first signed up but the price has nearly doubled since with no improvement or benefits. Now they are trying to charge us even more for excess data usage. E only reason we still have them is because I’ve been too overwhelmed by life to research an alternative. Avoid the suddenlink trap if you can!

Was this review helpful? Yes 2 No 0

Most helpful reviews

Optimum

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Haylea T | 04-14-2022

Worst customer service we have ever dealt with. Internet kept going out repeatedly. When we would contact them for help they would not assist our needs (considering my husband works from home) and hung up on us 3 times! Very rude, internet is absolutely terrible. No one was helpful. Switching internet services immediately.

Was this review helpful? Yes 4 No 0

Optimum

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Service:
Pricing:
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Amy N | 02-15-2022

So expensive! Seemed reasonable when we first signed up but the price has nearly doubled since with no improvement or benefits. Now they are trying to charge us even more for excess data usage. E only reason we still have them is because I’ve been too overwhelmed by life to research an alternative. Avoid the suddenlink trap if you can!

Was this review helpful? Yes 2 No 0

Optimum

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Pricing:
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James E | 03-01-2022

Worst internet ever. Every time it rains or the wind blows the internet goes out. Always slow and we never get what we pay for. Customer service is a joke. Sent a person out and I told them it was an area problem and they charged me $60.00.

Was this review helpful? Yes 1 No 0
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