skip to main content

Find internet service and providers in Massachusetts

Enter your zip code below to find providers in the area.

Overview of internet satisfaction and availability in Massachusetts

Compared to many states, Massachusetts has pretty good internet coverage, especially when it comes to fiber. The highest-rated internet provider Massachusetts, according to our annual customer satisfaction survey, is Verizon, which offers fiber connections throughout much of the state.

Bay Staters can also get gigabit speeds from providers like Xfinity, Astound Broadband, and Spectrum. Massachusetts also has great coverage for 4G and 5G internet from companies like AT&T and Verizon.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Massachusetts.

That ranks Massachusetts 26th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Massachusetts

 3.7/5 average customer satisfaction rating
 26th national ranking for customer satisfaction

$93.60 average price per payment for internet, per household

93.1% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.9/5 average reliability rating of services state-wide

6,922,107 people

2.44 average people per household

$94,604 average income per household

44 average age per household

61% of population employed


4% higher than national average

Ranked 11th nationally


17% lower than national average

Ranked 49th nationally


15% higher than national average

Ranked 8th nationally


10% higher than national average

Ranked 6th nationally

Average download speed
152 Mbps

11.52% higher than national average
Ranks 12th nationally

Average upload speed
43.6 Mbps

25.02% lower than national average
Ranks 38th nationally
Compare your speed to the Massachusetts average with our Speed Test.
If you’re looking for additional information about or the products, services and trends we write about, please reach out to us at

Fastest internet providers in Massachusetts

Provider Avg download speed Avg upload speed Availability Order online
XFINITY 180.49 Mbps 19.64 Mbps 95.78% View Plans for Xfinity
Astound Broadband 174.72 Mbps 21.15 Mbps 53.78%
Norwood Light Broadband 153.67 Mbps 39.9 Mbps 74.18% View Plans for Norwood Light Broadband
Spectrum 148.51 Mbps 12.77 Mbps 93.9% View Plans for Spectrum
100% of people in Massachusetts have access to 100Mbps or faster broadband, ranking 8th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 275.26 Mbps 100% 90.19% See all providers for 5G Home
Cable 1161.62 Mbps 100% 94.9% See all providers for Cable
DSL 20.74 Mbps 73.02% 94.58% See all providers for DSL
Fiber 1919.92 Mbps 62.44% 95.08% See all providers for Fiber
Fixed Wireless 585.71 Mbps 25.97% 80.49% See all providers for Fixed Wireless
Satellite 99.55 Mbps 100% 100% See all providers for Satellite

Best cities for internet in Massachusetts

Cities in Massachusetts with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Marlborough 326.14 Mbps 121.55 Mbps 100% Verizon Home Internet
Norwell 242.07 Mbps 71.4 Mbps 100% Verizon Home Internet
Marblehead 228.96 Mbps 63.06 Mbps 100% Verizon Home Internet
Florence 226.85 Mbps 19.02 Mbps 100% XFINITY
Lunenburg 224.55 Mbps 25.64 Mbps 100% XFINITY
Dedham 223.84 Mbps 67.67 Mbps 99% XFINITY
South Hadley 218.49 Mbps 160.92 Mbps 100% HG&
Wareham 213.5 Mbps 76.11 Mbps 100% Verizon Home Internet

Marlborough is the best city in Massachusetts for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Norwell and Marblehead also earn top rankings, according to our data.

The most connected cities in Massachusetts

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Boston 617,538 100% 100% 100%
Newton 85,160 100% 100% 100%
Worcester 185,540 100% 34% 100%
Lynn 93,650 100% 100% 100%
Cambridge 116,907 100% 98% 100%
Somerville 78,547 100% 100% 100%
New Bedford 95,134 100% 23% 100%
Waltham 62,660 100% 100% 100%

Boston is the most internet-connected city in Massachusetts. Boston makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Boston's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Newton and Worcester also make it to the top of our list.

Top cities in Massachusetts


Population: 617,538

Median income: $83,826

134.42 Mbps
avg. download speed

47.81 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Zayo Group


Population: 185,540

Median income: $57,880

138.64 Mbps
avg. download speed

20.11 Mbps
avg. upload speed

100% have access to high speed internet

33.52% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 116,907

Median income: $111,033

127.5 Mbps
avg. download speed

39.53 Mbps
avg. upload speed

100% have access to high speed internet

97.9% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Consolidated Communications

Expand for more citiesView fewer cities

Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Massachusetts FAQs

Which is the best internet provider in Massachusetts?

Verizon is one of the best providers in Massachusetts, as it is both highly rated for customer satisfaction and boasts some of the highest fiber speeds in the state. It’s also a great option for reliable service, low latency, and fast upload speeds. Verizon offers a wide range of plans, from 300 Mbps, which is enough speed for most households, up to blazing fast 2,048 Mbps connections for those who demand a lot from their internet service.

Does Massachusetts have good internet?

Yes, Massachusetts has great internet speeds across the state. According to the FCC, 100% of the state has access to broadband speeds of 100Mbps, and 13% of the state has access to gigabit speeds. Massachusetts residents can get high-speed plans from national providers like Verizon and Xfinity, as well as from local providers like netBlazr.

Find Providers in Your Area