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1603 AT&T Evaluación de clientes

Rating breakdown

2.5
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Velocidad

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AT&T

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SUSAN F | 10-17-2023

I was recently switched from Uverse to AT&T DirectTv streaming by AT&T, and I have AT&T internet. I was quite happy with Uverse, although it was expensive. I'm extremely unhappy now and will switch both TV and internet when I can. DirectTV streaming isn't easy: the picture frequently freezes at random intervals, and sometimes the app won't load even with repeated tries. And I was misled about what is advertised as unlimited DVR storage; it *is not* unlimited. Once you've hit 30 episodes of a series, earlier episodes are automatically deleted. Billing has been a mess; I didn't realize that my bill for internet and TV would now be separate, and so now that I'm locked into a contract, what I thought would be a $70 per month savings is now about $25. I was billed too much for my last weeks of Uverse, which should have already been paid for. I'm extremely unhappy and would advise NOT getting AT&T internet with DirectTV streaming.

¿Fue útil esta reseña? Yes 36 No 2

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Margaret F | 10-17-2023

Very slow,dial up slow

¿Fue útil esta reseña? Yes 8 No 3

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Kim U | 10-16-2023

They constantly lye to you. Every month they go up in price. And you don't get they internet speed you're paying for, I'm reporting them.

¿Fue útil esta reseña? Yes 17 No 0

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Old Kustomer M | 10-10-2023

Worst service. Att is very bad when you inform them you are leaving services. Fiber optic is slow and not fixed by them till date. Stay without internet or phone rather then to be a AT&T customer.

¿Fue útil esta reseña? Yes 13 No 0

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Rhonda D | 10-08-2023

Top speed is 12mbps. Seriously? That's MAYBE enough for 1-2 light users. We have a house full of serious users. Useless for us.

¿Fue útil esta reseña? Yes 4 No 1

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Joan R | 10-08-2023

It's too slow, sometime no internet service at all. We have to use cell phone hot spot, could not open the pages.

¿Fue útil esta reseña? Yes 4 No 0

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Joel R | 10-07-2023

This is the worst cell phone / internet provider ever . Seriously better off with a government paid cell phone

¿Fue útil esta reseña? Yes 7 No 0

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Sharon B | 10-07-2023

I pay the highest level for speed and receive the slowest speed and the least in reception for my iPhone 12 Pro. As a widowed Senior Citizen, I have to pay exorbitant monthly fees.

¿Fue útil esta reseña? Yes 9 No 1

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Patrick L | 10-06-2023

AT&T is garbage. The internet comes and goes at random and they raise the price normally every year but this year seems to be the year of greed for every major company so they decided to not only raise the price $5 back in July or so but then another $10 this month. I’m sick of continuing to pay more for nothing at all. As soon as I find something cheaper I’m leaving them after 10+ years.

¿Fue útil esta reseña? Yes 14 No 0

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Robert W | 10-05-2023

Signal strength and consistency was initially good but drastically deteriorated. Service is deplorable. After several calls over several months, problems have not been addressed. I highly recommend trying to find an alternative Wi-Fi provider.

¿Fue útil esta reseña? Yes 9 No 2