Viasat vs. HughesNet: Which Internet Provider Is Best for You?

Compare Viasat and HughesNet head to head

For rural internet customers who need speed, Viasat is the fastest satellite internet available outside of LEO (low-Earth orbit) projects like Starlink. Viasat offers both faster speeds and higher data caps than HughesNet, but HughesNet offers more practical budget options if you just need any internet connection. HughesNet now also offers Fusion plans, which provide low-latency connections for real-time activities like gaming and video chat.

Pros and cons: Viasat vs. HughesNet

Jump to: Plans and pricing | Extra fees | Customer ratings | Pros and cons of satellite internet | Data caps | Contracts | Installation | Availability

Jump to:

• Plans and pricing
• Extra fees
• Customer ratings
• Pros and cons of satellite internet
• Data caps
• Contracts
• Installation
• Availability

Plans and pricing: Viasat vs. HughesNet

Viasat plans and pricing

The two factors to consider when signing up for Viasat are the speed you need and the amount of data you think you’ll use in a month. If you’re willing to sign up for one of the more expensive plans, you can get a plan with plenty of both. If, on the other hand, you want to save some money on your monthly bill, just make sure you how low you’re willing to go on both speed and data so you choose a plan that meets your needs.

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While a few hundred gigabytes of data might sound like a lot, you can burn through that amount very quickly, especially if multiple people use the connection at the same time. Faster connections can also burn through data more quickly, so it’s a bit of a double-edged sword. While many Viasat connections are more than fast enough to stream Netflix, for example, you probably want to avoid that (or at least use it very sparingly) on a satellite connection. A better option that doesn’t eat through your internet data is getting a separate satellite TV plan.

While Viasat boasts speeds of up to four times those of HughesNet, we should note that we have yet to perform the same thorough testing of Viasat that we’ve done for HughesNet. As with most internet providers, the advertised speeds generally reflect the maximum speeds you should expect in ideal conditions, though that doesn’t give providers free rein to make unfounded claims. Viasat is clearly the faster of the two providers, but exact speed claims should be taken with a grain of salt.

Although Viasat presents you with a lot of options to tailor your connection to your household needs, we don’t recommend Viasat’s plans with the lowest data caps. It’s cheaper to upgrade to a plan with more data than to buy extra data toward the end of the month. And with Viasat’s cheapest plans, a single software update could easily use up half your monthly data.

HughesNet plans and pricing

HughesNet offers two types of plans: traditional, satellite-only plans and its hybrid HughesNet Fusion plans. HughesNet Fusion combines satellite and terrestrial wireless connections to deliver internet. Using some additional equipment, Fusion correctly routes your connection over satellite or wireless, resulting in lower latency when it matters, such as with online games or video chat.

HughesNet plans range in speeds of 15-50 Mbps (including Fusion plans), which is the minimum speed at which a connection can be considered broadband. This is technically enough to do most things online, including streaming video in 4K resolution. During hands-on testing, however, we found that our connection’s average speed came in way below this threshold.

HughesNet satellite-only plans differ only in the data cap. That makes it easy to compare plans to determine their value. With cheaper plans, you end up paying over twice as much per gigabyte of data, so although you don’t want to pay for more data than you’re going to use, you also get a better deal with higher-data plans.

As with Viasat, HughesNet plans have relatively small amounts of data compared to fiber and cable plans. HughesNet’s slower speeds mean it’s easier to not burn through data as fast as you would on a wired connection, but it’s still important to get a plan with enough data to meet your needs—you don’t want to have to buy additional data on a regular basis.

All HughesNet plans come with 50 GB of Bonus Zone data, which you can use between 2:00 a.m. and 8:00 a.m. It’s not an ideal time for most people’s daily schedules, but it does give you a time to schedule things like system updates, which could otherwise eat up your entire data cap for the month in one go. You can also use this time to download media like games or video, which you can then play back during daylight hours.

We don’t recommend going with the HughesNet plan with the lowest data cap. For context, if you had a 15 GB plan and decided to stream Star Wars in 4K (assuming you had the consistent speed to do so), you would run out of data for the entire month before R2-D2 can shut down the garbage masher. Even those who use their internet sparingly can have a hard time stretching 15 GB out for a whole month.

Extra fees: Viasat vs. HughesNet

You can also purchase additional data from both Viasat and HughesNet, though they differ in subtle but important ways.

Both Viasat and HughesNet offer unlimited data, so you always have an internet connection even after you hit your data cap. But there’s a catch—your connection gets throttled to an incredibly slow speed. If this happens, you can purchase additional data to bring your speeds back up to normal.

Buying additional data with Viasat essentially adds it to your normal data pool, which means data you don’t use by the end of the month is lost. HughesNet’s data tokens, on the other hand, don’t expire, so there’s no rush to use them. HughesNet data tokens are also much cheaper, starting at $9 for 3 GB as compared to Viasat’s $10 for 1 GB.

Customer ratings: Viasat vs. HughesNet

Viasat and HughesNet came in neck-and-neck in our annual customer satisfaction survey, with Viasat edging out HughesNet with a 3.1 rating overall from customers compared to HughesNet’s 2.9. Viasat also came in slightly ahead of HughesNet in terms of customer service.

Pros and cons of satellite internet

Both Viasat and HughesNet provide internet access to customers using satellite connections. Traditional satellite internet has a lot of inherent limitations to speed, latency, and data. But it’s the only kind of internet connection available almost everywhere in the United States, making it an essential option in rural areas.

Providers are searching for ways to reduce some of the inherent problems with satellite internet. One potential solution is using low-Earth orbit satellite constellations like Starlink. HughesNet’s solution was to create a hybrid, multitransport connection for its Fusion plans. HughesNet Fusion deals with latency by using terrestrial wireless networks for latency-sensitive data. Your equipment automatically switches over to a wireless connection if you make a Zoom call or turn on a Twitch stream in order to deliver that data to your device without the lag you’d get using your satellite connection.

Learn more about satellite internet.

Data caps: Viasat vs. HughesNet

Both Viasat and HughesNet offer a wide range of data caps with their plans, but Viasat offers much larger options than HughesNet, including one plan with unlimited data. It’s important to remember that with the exception of the unlimited plan, these plans area relatively small and could easily disappear in a few days of heavy streaming, software downloads, or video chat.

Neither provider has a hard limit on its data, so you’d never have your internet shut off completely, even if you pass your data cap for the month. That said, it’s pretty hard to do anything with throttled download speed, so if you run low, buy additional data if you think you’ll hit your cap before the end of the month.

Contracts: Viasat vs. HughesNet

Both providers require a two-year contract agreement to provide service. This is a fairly long contract compared with most other ISPs, so it’s not a decision that should be treated lightly. Prices for both providers also go up after the promotional period, which can be an unpleasant surprise if you didn’t budget for the extra monthly cost.

Installation: Viasat vs. HughesNet

Both Viasat and HughesNet require professional installation, which makes sense because not just anybody can install a satellite on your roof. HughesNet offers free professional installation. The equipment purchase prices are pretty high, so we would normally advise against buying. However, since both providers require a 2-year contract, equipment rental will add up, too.

With Viasat, your equipment purchase will pay for itself after five years, so it’s not worth it if you think you might move or change your provider in that three-year period after your contract ends. With HughesNet, the equipment pays for itself in just over three years on a satellite-only plan, or in just under three years if you have a Fusion plan.

With their higher monthly rental fee, you’re likely to save money on HughesNet plans if you purchase your equipment instead of renting. Viasat offers much lower equipment rental fees, so we suggest you take advantage of them unless you know you’re going to stick with the provider for the long haul.

Availability: Viasat vs. HughesNet

Since Viasat and HughesNet provide internet connections via satellite, so they’re both available almost anywhere in the US, though some plans are not available in some areas. As long as your view of the southern sky isn’t obstructed by something like a mountain, you should be able to get service from either provider.

Final call: Viasat vs. HughesNet

If you need an internet connection to do only the basics, HughesNet’s budget plans give you straightforward pricing and might save you some money over Viasat.

For rural internet customers with higher demands, we need to get a bit more specific. If you need faster download speeds, Viasat is the superior choice. It offers faster speeds, higher data caps, and more plan options than HughesNet.

If, on the other hand, your main focus is real-time activities like online gaming and video chat, HughesNet Fusion plans give you a much better online experience, even though it comes with a lower speed.

View HughesNet Plans

View Viasat Plans

Methodology

Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.

More resources for rural internet users

• Which Internet Service Providers Have Data Caps?
• Rural Internet Providers
• How to Get Internet without a Phone Line or Cable

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