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Find internet service and providers in Virginia

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Overview of internet satisfaction and availability in Virginia

Xfinity and Cox supply the majority of your cable internet options in Virginia, although you may find Spectrum here and there across the state. Spectrum and Cox also offer fiber internet where available, but their top speeds don’t surpass Verizon’s fastest fiber plan of up to 2,300Mbps. If fiber or cable internet isn’t available, Brightspeed’s DSL internet is one option, or you could go with wireless 5G Home Internet from Verizon or T-Mobile. HughesNet and Viasat are your two major satellite options in Virginia.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in Virginia.

That ranks Virginia 39th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Virginia

 3.6/5 average customer satisfaction rating
 39th national ranking for customer satisfaction

$86.70 average price per payment for internet, per household

87% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.6/5 average reliability rating of services state-wide

Population:
8,638,218 people

2.52 average people per household

$73,226 average income per household

43 average age per household

55% of population employed

86

1% lower than national average

Ranked 36th nationally

86

14% higher than national average

Ranked 14th nationally

99%

14% higher than national average

Ranked 18th nationally

78%

0% lower than national average

Ranked 33rd nationally

Average download speed
153.8 Mbps

12.78% higher than national average
Ranks 10th nationally

Average upload speed
65.3 Mbps

12.32% higher than national average
Ranks 11th nationally
Compare your speed to the Virginia average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Virginia

Provider Avg download speed Avg upload speed Availability Order online
Ting 237.04 Mbps 202.76 Mbps 43.16% View Plans for Ting
MetroNet 212.46 Mbps 183.65 Mbps 52.22% View Plans for MetroNet
Verizon Home Internet 197.1 Mbps 123.43 Mbps 98.68%
XFINITY 192.94 Mbps 19.89 Mbps 95.78% View Plans for Xfinity
Cox Communications 187.34 Mbps 25.55 Mbps 95.98% View Plans for Cox Communications
99% of people in Virginia have access to 100Mbps or faster broadband, ranking 16th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 271.32 Mbps 97.79% 87.3% See all providers for 5G Home
Cable 1117.14 Mbps 67.2% 85.82% See all providers for Cable
DSL 89.57 Mbps 81.77% 88.91% See all providers for DSL
Fiber 1597.76 Mbps 86.37% 86.52% See all providers for Fiber
Fixed Wireless 75.39 Mbps 24.82% 81.64% See all providers for Fixed Wireless
LTE Home 99.86 Mbps 1.33% 95.55% See all providers for LTE Home
Satellite 82.48 Mbps 99.49% 100% See all providers for Satellite

Best cities for internet in Virginia

Cities in Virginia with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Stafford 255.29 Mbps 69.71 Mbps 100% Virginia Broadband
Lexington 248.85 Mbps 39.12 Mbps 34% XFINITY
Haymarket 233.46 Mbps 84.33 Mbps 84% Verizon Home Internet
Yorktown 231.53 Mbps 51.28 Mbps 100% Verizon Home Internet
Culpeper 229.65 Mbps 44.86 Mbps 82% FiberLight
Stephens City 222.54 Mbps 129.53 Mbps 99% Wilkes Communications
Dumfries 222.24 Mbps 118.53 Mbps 100% Verizon Home Internet
Fredericksburg 220.75 Mbps 80.38 Mbps 95% Verizon Home Internet

Stafford is the best city in Virginia for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Lexington and Haymarket also earn top rankings, according to our data.

The most connected cities in Virginia

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Roanoke 169,651 100% 100% 100%
Richmond 395,178 100% 100% 100%
Alexandria 356,787 100% 100% 100%
Arlington 232,476 100% 100% 100%
Virginia Beach 450,163 100% 100% 100%
Norfolk 244,601 97% 97% 97%
Hampton 137,404 100% 100% 100%
Newport News 180,847 100% 100% 100%

Roanoke is the most internet-connected city in Virginia. Roanoke makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Roanoke's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Richmond and Alexandria also make it to the top of our list.

Top cities in Virginia

Virginia Beach

Population: 450,163

Median income: $84,040

192.03 Mbps
avg. download speed

54.86 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Richmond

Population: 395,178

Median income: $58,083

153.19 Mbps
avg. download speed

63.99 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Alexandria

Population: 356,787

Median income: $112,676

191.72 Mbps
avg. download speed

69.35 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Ting

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Virginia FAQs

What is a good internet speed?

A good internet speed is 100Mbps per person. We get that number based on a household of five using a 500Mbps cable internet plan with ease. But you may only need a little speed, especially if all you do online is browse websites occasionally and check your email. Our 100Mbps-per-person estimate ensures everyone has enough bandwidth to stream movies and download console games quickly without buffering and slowdowns.

What is the best Verizon package deal in Virginia?

You can get a $25 monthly discount if you pair an existing Verizon Unlimited Plus phone plan with a new 5G Home Internet, LTE Home Internet, or fiber internet plan.

What are the best internet providers in Virginia?

Of all the national internet providers listed in our latest survey, Verizon takes the top spot in overall customer satisfaction, surpassing Spectrum, Xfinity, and Cox. But Xfinity is the king of speed satisfaction based on the same survey, outranking Verizon and all other national internet providers in Virginia.

On a regional level, T-Mobile takes the top slot in overall satisfaction and speed, although it competes with Verizon in the 5G Home Internet space.

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