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Find internet service and providers in Ohio

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Overview of internet satisfaction and availability in Ohio

A cable connection is your best bet for internet in Ohio—cable provider Spectrum covers almost the entire state, offering well-priced plans with speeds up to a gigabit and no monthly data restrictions. You can also find AT&T internet (including AT&T’s unbeatable fiber packages) in about a quarter of the Buckeye State. T-Mobile 5G Home Internet is another solid option, with budget-friendly packages that deliver solid speeds for a small household.

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Ohio.

That ranks Ohio 18th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Ohio

 3.8/5 average customer satisfaction rating
 18th national ranking for customer satisfaction

$87.70 average price per payment for internet, per household

91.1% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

Population:
11,727,377 people

2.45 average people per household

$63,245 average income per household

42 average age per household

58% of population employed

90

4% higher than national average

Ranked 20th nationally

76

0% higher than national average

Ranked 36th nationally

99%

14% higher than national average

Ranked 19th nationally

83%

6% higher than national average

Ranked 16th nationally

Average download speed
123.2 Mbps

9.66% lower than national average
Ranks 31st nationally

Average upload speed
41.7 Mbps

28.38% lower than national average
Ranks 40th nationally
Compare your speed to the Ohio average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Ohio

Provider Avg download speed Avg upload speed Availability Order online
Hanson Communications 436.61 Mbps 554.54 Mbps 79.17% View Plans for Hanson Communications
XFINITY 215.59 Mbps 20.04 Mbps 95.78% View Plans for Xfinity
Cox Communications 190.82 Mbps 20.34 Mbps 95.98% View Plans for Cox Communications
MetroNet 186.8 Mbps 178.98 Mbps 52.22% View Plans for MetroNet
WOW! 171.62 Mbps 26.97 Mbps 53.32% View Plans for WOW!
99% of people in Ohio have access to 100Mbps or faster broadband, ranking 17th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 217.03 Mbps 96.48% 74.04% See all providers for 5G Home
Cable 842.35 Mbps 98.38% 84.71% See all providers for Cable
DSL 233.17 Mbps 79.32% 73.47% See all providers for DSL
Fiber 2438.16 Mbps 75.78% 82.81% See all providers for Fiber
Fixed Wireless 63.77 Mbps 47% 76.74% See all providers for Fixed Wireless
LTE Home 100 Mbps 0.07% 95% See all providers for LTE Home
Satellite 99.65 Mbps 99.46% 100% See all providers for Satellite

Best cities for internet in Ohio

Cities in Ohio with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Wapakoneta 350.05 Mbps 403.63 Mbps 63% Hanson Communications
Tallmadge 271.31 Mbps 22.98 Mbps 78% Spectrum
Independence 258.05 Mbps 60.66 Mbps 88% AT&T
Berea 256.44 Mbps 201.23 Mbps 72% AT&T
Eastlake 235.45 Mbps 139.62 Mbps 96% Verizon Wireless
Shelby 206.98 Mbps 53.46 Mbps 64% Spectrum
Mason 199.29 Mbps 46.21 Mbps 81% altafiber
Olmsted Falls 198.42 Mbps 40.62 Mbps 80% Cox Communications

Wapakoneta is the best city in Ohio for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Tallmadge and Independence also earn top rankings, according to our data.

The most connected cities in Ohio

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Columbus 856,436 100% 100% 100%
Cincinnati 806,828 100% 90% 100%
Cleveland 746,275 100% 100% 100%
Dayton 477,610 100% 87% 100%
Akron 270,239 100% 100% 100%
Toledo 306,225 100% 100% 100%
Canton 145,607 100% 100% 100%
Youngstown 156,775 100% 49% 100%

Columbus is the most internet-connected city in Ohio. Columbus makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Columbus's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Cincinnati and Cleveland also make it to the top of our list.

Top cities in Ohio

Columbus

Population: 856,436

Median income: $63,935

117.64 Mbps
avg. download speed

48.12 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Cincinnati

Population: 806,828

Median income: $62,350

136.73 Mbps
avg. download speed

48.12 Mbps
avg. upload speed

100% have access to high speed internet

89.72% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Crown Castle

Cleveland

Population: 746,275

Median income: $43,451

147.73 Mbps
avg. download speed

53.49 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Cox Communications

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Ohio FAQs

What is a good internet speed?

A good internet speed is 100Mbps. That’s enough to let three or four people comfortably stream video, play online games, and work from home all at the same time.

What are the best internet providers in Ohio?

Spectrum and AT&T are the best internet providers in Ohio. Spectrum offers fast and reliable cable internet for a fair price, and AT&T’s fiber service (available in select areas) takes things to the next level with symmetrical upload and download speeds.

What are the fastest internet providers in Ohio?

AT&T and Earthlink are the fastest internet providers in Ohio. In parts of the state where AT&T fiber is available, you can get a plan with speeds of up to an astounding 5,000Mbps. Earthlink uses AT&T’s network infrastructure so its plans are just as fast.

What are the cheapest internet providers in Ohio?

Windstream is the cheapest internet provider in Ohio, followed by T-Mobile 5G Home Internet. Windstream’s DSL plans start at under $50 a month (although you have to put up with slower speeds). T-Mobile’s 5G service costs a flat fee with no extra fees for installation or equipment.

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