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Overview of internet satisfaction and availability in California

California is flush with internet options. AT&T, Spectrum, and Xfinity are the biggest providers, giving much of the Golden State access to high speeds and reliable service through fiber and cable connections. You can tap into the record-setting speeds of Google Fiber in San Francisco and San Diego, while other parts of the state have access to innovative, cost-saving services like T-Mobile 5G Home Internet and Starry Internet.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in California.

That ranks California 32nd nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in California

 3.7/5 average customer satisfaction rating
 32nd national ranking for customer satisfaction

$101.03 average price per payment for internet, per household

89.2% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

39,664,128 people

2.83 average people per household

$81,605 average income per household

41 average age per household

54% of population employed


3% higher than national average

Ranked 24th nationally


15% higher than national average

Ranked 12th nationally


13% higher than national average

Ranked 27th nationally


6% higher than national average

Ranked 14th nationally

Average download speed
153.9 Mbps

12.86% higher than national average
Ranks 9th nationally

Average upload speed
56.6 Mbps

2.74% lower than national average
Ranks 29th nationally
Compare your speed to the California average with our Speed Test.
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Fastest internet providers in California

Provider Avg download speed Avg upload speed Availability Order online
Hotwire Communications 418.34 Mbps 399.53 Mbps 50% View Plans for Hotwire Communications
Ting 220.7 Mbps 215.94 Mbps 43.16% View Plans for Ting
Cox Communications 202.67 Mbps 30.91 Mbps 95.98% View Plans for Cox Communications
Orange County REMC 198.35 Mbps 207.37 Mbps 63.17% View Plans for Orange County REMC
XFINITY 191.73 Mbps 21.8 Mbps 95.78% View Plans for Xfinity
98% of people in California have access to 100Mbps or faster broadband, ranking 25th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 218.81 Mbps 95.97% 68.73% See all providers for 5G Home
Cable 917.41 Mbps 89.51% 92.87% See all providers for Cable
DSL 343.96 Mbps 64.65% 81.12% See all providers for DSL
Fiber 3942.01 Mbps 86.88% 83.43% See all providers for Fiber
Fixed Wireless 169.03 Mbps 48.46% 85.68% See all providers for Fixed Wireless
LTE Home 100 Mbps 0.34% 95% See all providers for LTE Home
Satellite 75.85 Mbps 98.33% 100% See all providers for Satellite

Best cities for internet in California

Cities in California with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Calexico 302.63 Mbps 20.4 Mbps 95% Spectrum
El Cerrito 286.93 Mbps 77.96 Mbps 86% XFINITY
Beaumont 277.39 Mbps 190.05 Mbps 97% Frontier
Rio Linda 275.41 Mbps 275.84 Mbps 78% AT&T
Walnut 274.7 Mbps 301.56 Mbps 81% Frontier
Altadena 263.72 Mbps 176.66 Mbps 89% Spectrum
Winchester 261.66 Mbps 250.44 Mbps 96% Frontier
Laguna Beach 255.04 Mbps 30.11 Mbps 81% Cox Communications

Calexico is the best city in California for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. El Cerrito and Beaumont also earn top rankings, according to our data.

The most connected cities in California

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Los Angeles 3,792,484 100% 100% 100%
Sacramento 810,887 100% 100% 100%
San Diego 1,357,915 100% 100% 100%
San Jose 1,050,464 100% 100% 100%
San Francisco 875,107 100% 95% 100%
Fresno 605,402 100% 100% 100%
Oakland 415,181 100% 100% 100%
Long Beach 476,605 100% 100% 100%

Los Angeles is the most internet-connected city in California. Los Angeles makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Los Angeles's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Sacramento and San Diego also make it to the top of our list.

Top cities in California

Los Angeles

Population: 3,792,484

Median income: $74,053

100.56 Mbps
avg. download speed

41.01 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

San Diego

Population: 1,357,915

Median income: $93,741

153.97 Mbps
avg. download speed

56.3 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Google Fiber Webpass

San Jose

Population: 1,050,464

Median income: $132,448

141.03 Mbps
avg. download speed

61.11 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

California FAQs

Which is the best internet provider in California?

Spectrum is the best internet provider in California. This cable provider has the widest availability out of all the providers in the state, and it gets you fast speeds at a reasonable price. As an added plus, you don’t have to sign an annual contract and you get unlimited data.

Which internet provider is best in my area?

Spectrum is likely the best internet provider in your area. The cable provider is available in over half of the state and gets you excellent speeds for fair pricing. If you can’t get Spectrum in your area, then Xfinity and AT&T are the other two best options, since both have affordable and reliable service.

What is the cheapest and fastest Wi-Fi in California?

Xfinity is the cheapest and fastest Wi-Fi provider in California. The cable internet provider has some of the lowest-priced plans in the entire state, with prices starting at under $25 a month, but its bottom-tier plans still deliver enough bandwidth for a small or mid-sized household.

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