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Find internet service and providers in Louisiana

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Overview of internet satisfaction and availability in Louisiana

Technically, AT&T has the most coverage in Louisiana with its DSL internet, but AT&T doesn’t offer it to new customers. Instead, you can sign up for AT&T’s fixed wireless internet or its fiber-to-the-home service (if you can get it). Cox is the second most available wired internet provider with cable and fiber internet, followed by Spectrum (cable, fiber), Xfinity (cable only), and Optimum (cable, fiber). If you can’t get wired internet, Verizon and T-Mobile are your next-best options outside getting satellite internet.

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Louisiana.

That ranks Louisiana 11th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Louisiana

 3.8/5 average customer satisfaction rating
 11th national ranking for customer satisfaction

$76.02 average price per payment for internet, per household

89.6% of the time, advertised speeds meet household needs

3.9/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

4,616,106 people

2.52 average people per household

$47,390 average income per household

40 average age per household

50% of population employed


6% lower than national average

Ranked 45th nationally


10% higher than national average

Ranked 20th nationally


14% higher than national average

Ranked 15th nationally


9% lower than national average

Ranked 46th nationally

Average download speed
124.6 Mbps

8.62% lower than national average
Ranks 29th nationally

Average upload speed
52 Mbps

10.66% lower than national average
Ranks 30th nationally
Compare your speed to the Louisiana average with our Speed Test.
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Fastest internet providers in Louisiana

Provider Avg download speed Avg upload speed Availability Order online
Consolidated Communications 229.99 Mbps 237.45 Mbps 79.99% View Plans for Consolidated Communications
Cameron Communications 210.23 Mbps 182.79 Mbps 100% View Plans for Cameron Communications
Cox Communications 196.73 Mbps 15.35 Mbps 95.98% View Plans for Cox Communications
REV 189.2 Mbps 22.96 Mbps 99% View Plans for REV
Spectrum 153.27 Mbps 18.29 Mbps 93.9% View Plans for Spectrum
100% of people in Louisiana have access to 100Mbps or faster broadband, ranking 14th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 245 Mbps 79.56% 82.09% See all providers for 5G Home
Cable 730.47 Mbps 52.11% 80.34% See all providers for Cable
DSL 161.44 Mbps 48.61% 66.5% See all providers for DSL
Fiber 3120 Mbps 83.4% 81.64% See all providers for Fiber
Fixed Wireless 51.63 Mbps 43.62% 76.86% See all providers for Fixed Wireless
LTE Home 100 Mbps 1.06% 95% See all providers for LTE Home
Satellite 75.43 Mbps 99.78% 100% See all providers for Satellite

Best cities for internet in Louisiana

Cities in Louisiana with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Gretna 273 Mbps 86.64 Mbps 96% Cox Communications
Abbeville 269.11 Mbps 27.5 Mbps 52% Cox Communications
Gonzales 204.4 Mbps 111.35 Mbps 50% Cox Communications
Bossier City 201.72 Mbps 69.96 Mbps 68% AT&T
Breaux Bridge 200.12 Mbps 22.67 Mbps 78% Cox Communications
Marrero 191.53 Mbps 98.57 Mbps 94% Cox Communications
Plaquemine 185.41 Mbps 29.09 Mbps 83% EATEL Corp

Gretna is the best city in Louisiana for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Abbeville and Gonzales also earn top rankings, according to our data.

The most connected cities in Louisiana

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
New Orleans 429,545 98% 98% 98%
Baton Rouge 379,492 100% 100% 100%
Shreveport 220,675 100% 100% 100%
Lafayette 160,879 100% 100% 100%
Metairie 141,013 100% 100% 100%
Lake Charles 132,394 100% 100% 100%
Bossier City 78,657 100% 100% 100%
Monroe 88,730 99% 98% 99%

New Orleans is the most internet-connected city in Louisiana. New Orleans makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of New Orleans's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Baton Rouge and Shreveport also make it to the top of our list.

Top cities in Louisiana

New Orleans

Population: 429,545

Median income: $41,193

122.06 Mbps
avg. download speed

43.53 Mbps
avg. upload speed

98.45% have access to high speed internet

98.45% have access to fiber internet

98.45% have access to 3 or more providers

Fastest ISP

Baton Rouge

Population: 379,492

Median income: $56,248

149.54 Mbps
avg. download speed

57.64 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 220,675

Median income: $48,720

134.99 Mbps
avg. download speed

51.42 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Consolidated Communications

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Louisiana FAQs

What are the best internet providers in Louisiana?

Based on feedback in our latest customer satisfaction survey, T-Mobile is the best internet provider in Louisiana. Verizon scores the highest for reliability (even though you can’t get its DSL service), and Xfinity ranks the highest in speed satisfaction. Cox, Sparklight, and Spectrum stay mostly in the top half of every category, while Optimum ranks rock bottom (or close to it) out of 15 national internet providers.

Where can I get fiber internet in Louisiana?

You can find fiber internet from AT&T, Cox, and Optimum in or near Baton Rouge, Lake Charles, and New Orleans, although Cox and Optimum’s fiber availability is extremely low. Other AT&T locations include Alexandria, Monroe, and Shreveport.

Cox and Optimum report some fiber internet around New Iberia. Cox supposedly has fiber in Lafayette, while Optimum reports having some fiber in Leesville.

Spectrum has some fiber internet in or around Dula, Jennings, Kountze, Opelousas, Thibodaux, and north of Lake Pontchartrain.

What are the fastest internet providers in Louisiana?

AT&T has the fastest fiber internet in Louisiana at 5,000Mbps. Xfinity is a close second from what we can tell with 1,200Mbps. Cox, Optimum, Sparklight, and Spectrum don’t exceed 1,000Mbps (for now).

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