Find internet service and providers in Kentucky
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Overview of internet satisfaction and availability in Kentucky
Spectrum has the most coverage in Kentucky, providing cable and fiber internet in areas like Blowing Green, Lexington, Louisville, Madisonville, Owensboro, and Radcliff. AT&T has DSL internet not offered to new customers, and its fiber internet is far less accessible than Spectum’s cable internet in the same areas. Windstream has a smaller footprint than AT&T, providing fast fiber internet where AT&T doesn’t in many central Kentucky locations. Verizon’s DSL internet leaks in from Virginia, but you can’t get it.
Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Kentucky.
That ranks Kentucky 22nd nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Kentucky
3.7/5 average customer satisfaction rating
22nd
national ranking for customer satisfaction
$79.56 average price per payment for internet, per household
81.6% of the time, advertised speeds meet household needs
3.8/5 average customer service rating of internet services
3.8/5 average reliability rating of services state-wide
Population:
4,487,233 people
2.47 average people per household
$49,844 average income per household
42 average age per household
50% of population employed
2% lower than national average
Ranked 43rd nationally
17% lower than national average
Ranked 48th nationally
15% higher than national average
Ranked 14th nationally
2% lower than national average
Ranked 36th nationally
Fastest internet providers in Kentucky
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| XFINITY | 215.08 Mbps | 18.64 Mbps | 95.78% | View Plans for Xfinity |
| DUO Broadband | 191.9 Mbps | 32.78 Mbps | 43.17% | View Plans for DUO Broadband |
| Hopkinsville Electric System | 177.85 Mbps | 137.41 Mbps | 85.75% | View Plans for Hopkinsville Electric System |
| Shentel | 158.95 Mbps | 25.69 Mbps | 83.39% | View Plans for Shentel |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 225.05 Mbps | 91.53% | 75.05% | See all providers for 5G Home |
| Cable | 714.13 Mbps | 95.41% | 84.5% | See all providers for Cable |
| DSL | 598.33 Mbps | 68.8% | 71.26% | See all providers for DSL |
| Fiber | 3035.42 Mbps | 62.96% | 81.73% | See all providers for Fiber |
| Fixed Wireless | 45.93 Mbps | 25.46% | 70.45% | See all providers for Fixed Wireless |
| LTE Home | 100 Mbps | 0.41% | 95% | See all providers for LTE Home |
| Satellite | 99.15 Mbps | 99.89% | 100% | See all providers for Satellite |
Best cities for internet in Kentucky
Cities in Kentucky with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Fort Campbell North | 232.91 Mbps | 24.02 Mbps | 70% | XFINITY |
| La Grange | 174.47 Mbps | 66.84 Mbps | 91% | Spectrum |
| Newport | 165.28 Mbps | 21.81 Mbps | 33% | Spectrum |
| Independence | 162.29 Mbps | 93.63 Mbps | 24% | Spectrum |
| Crestwood | 161.68 Mbps | 88.7 Mbps | 94% | Spectrum |
Fort Campbell North is the best city in Kentucky for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. La Grange and Newport also earn top rankings, according to our data.
The most connected cities in Kentucky
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Louisville | 760,871 | 100% | 100% | 100% |
| Millwood | 354,412 | 100% | 100% | 100% |
| Lexington-Fayette urban | 295,937 | 100% | 21% | 100% |
| Frankfort | 51,119 | 100% | 100% | 100% |
| Covington | 40,773 | 100% | 100% | 100% |
| Jeffersontown | 26,187 | 100% | 100% | 100% |
| Radcliff | 23,134 | 100% | 100% | 100% |
Louisville is the most internet-connected city in Kentucky. Louisville makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Louisville's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Millwood and Lexington-Fayette urban also make it to the top of our list.
Top cities in Kentucky
Louisville
Population: 760,871
Median income: $60,256
138.86 Mbps
avg. download speed
62.89 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Bowling Green
Population: 117,873
Median income: $69,251
142.44 Mbps
avg. download speed
68.57 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Owensboro
Population: 85,170
Median income: $55,082
80.62 Mbps
avg. download speed
48.78 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.
Kentucky FAQs
What are the best internet providers in Kentucky?
T-Mobile is the best internet provider based on feedback in our latest customer satisfaction survey. It outranks AT&T, Spectrum, and Windstream in every category, from overall satisfaction to customer service. Sure, you won’t get gigabit speeds from its wireless internet, but it’s perfect for a small family. Go with AT&T’s fiber for the best multigig speeds if you can get it.
Where can I get fiber internet in Kentucky?
You can mostly find fiber internet from Spectrum and AT&T in the Louisville/Frankfort/Lexington area. Spectrum also has fiber in Corbin, Williamsburg, Bowling Green, and a few other areas.
AT&T also has fiber in the Bowling Green and Corbin areas and the surrounding Kentucky side area of Evansville, Indiana.
Windstream offers fiber internet in Elizabethtown, Hazard, Leitchfield, London, and Somerset.
What are the fastest internet providers in Kentucky?
AT&T has some of the fastest fiber internet speeds at 5,000Mbps in Frankfort and a few other areas. Altafiber’s fastest plan maxes out at 2,000Mbps, while Metronet’s fiber internet offers speeds up to 1,024Mbps.
Spectrum’s fiber and cable internet also reach 1,000Mbps, although, in some areas, you can get Spectrum’s cable internet with equal upload and download speeds, like in Lexington.